Frequently Asked Questions

Our leather and suede repair patches are made from a specially-developed vegan material called MastaHide and have a leather or suede finish – both are suitable to repair leather, suede, vinyl and many other fabrics used in upholstery. It is a super strong and supple, breathable luxury leather/suede alternative. MastaPlasta is proud to have the Peta seal of approval and is happy to say no animal products are used and no animals harmed in the making of our products. Tag Battoo patches are also made from our MastaHide vegan leather.

If you would like to cut the any of our patches to make it a more custom fit, then yes with a sharp pair of scissors it is possible. Our XL patches do not have a pressed edge so are best for people looking to cut to a custom size or shape. The pressed edge on our other patches makes for a neater finish. We advise that you cut the patch before removing the backing paper.

Simple! All you do is peel off the backing paper, then press down the patch over the damaged area.

You can use the item straightaway but the bond will strengthen over the first 24 hours.

Make sure the patch is big enough to cover the hole and still have some good smooth surface beneath for it to bond to.

Also check the area is dust-free and dry underneath. Do not to clean the area beforehand with chemicals as this can affect the bonding.

When applying on an area subject to a lot of friction, make sure the edges are positioned where they are least likely to be subject to constant rubbing.

Commons sense: Always follow the contours of the fabric you are covering – otherwise the patch simply does not fit and it will be pushed or pulled into the gaps beneath when the item is in use. Watch out for this over bumpy seams and where cushions separate – don’t try to bridge these gaps; follow the flow of the fabric.

For a visual demonstration of how to apply your leather repair patch and our top tips, please click here

It is very important to remember that once the product has been applied it may become extremely difficult to remove. MastaPlasta Ltd cannot accept responsibility for any damage that may be caused to any substrate surface that the patch has been applied to or its subsequent removal by physical or chemical means. If you do stick it down wrongly, then quickly peeling it off again and re-sticking it should be fine. Do it straightaway though, and try to get it right second time as this action will diminish the sticking quality of the glue. If you do this on some leathers like aniline leather which contain a lot of oil and no protective finish, then the patch may leave a mark but this can normally be gently rubbed away with a suede brush. If the patch is placed on bonded leather where the surface is peeling away, then the patch may of course take this fractured, weak surface with it when you take it off.

MastaPlasta Ltd cannot accept responsibility for any damage that may be caused to any substrate surface that the patch is applied to or its subsequent removal by physical or chemical means. Please bear in mind that our patches tend to be applied to weak and damaged surfaces and may be the only thing holding the surface together.

The prices for each patch are shown on the main shop page here underneath each image, and also on the individual product pages underneath the name of the product. Since we launched our patches in 2009, we have never put our prices up but have used our improved production techniques and really good housekeeping to bust all the inflationary pressures.

You can buy our products online via this website, eBay or Amazon or via Halfords online and JCB Parts and Services online. Please visit our shop page here to see all our products.

To place an order using this website please follow these steps –

1. Navigate to shop page. You can choose from our MastaHide leather or suede ranges – both the suede and leather finishes can be used to repair both leather and suede as well as vinyl. Choose your preferred size and design.
2. You will then be able to select which colour you want by clicking on the colour swatch.
3. You can now also choose from our Tag Battoo range for handbags and jackets – each design is available in one size only.
4. Choose how many patches you require using the quantity selector, then click ‘Add To Cart’
5. This will take you to your shopping cart where you will be shown the total costs of your purchase. Choose the appropriate shipping method and click ‘ Proceed To Checkout’
6. Here you will need to fill in all your personal details such as address, email and telephone number. Billing details will come first. If the address where you would like your order sent to is different to your billing address then please enter an alternative shipping address.  You will be able to checkout as a registered user or as a guest. Setting up an account will speed up the checkout process the next time you wish to buy from us. You can also opt in or out our newsletters.
7. You can pay by credit or debt card or your Paypal account. For all transactions, you will be directed to the PayPal website to complete your purchase and then re-directed back here. We do not store any card details whatsoever.
8. Tick the ‘I’ve read and accept the terms & conditions’  and click ‘Place Order’
9. Your payment will now process, once it has gone through you will  see an order confirmation page.
10. An email will be sent to you with details of you order.
11. Once we have prepared and shipped your order, you will receive another email to confirm this.
12. Your order will then be all set to arrive within the time frames described on our Shipping page here.

Your repair patch can be easily wiped clean with a damp cloth and any other solution that is suitable to use on leather surfaces. With our Tag Battoo patches, the inks and gilding applied make them unsuitable for areas subject to a lot of handling and just like a tattoo, the colours will fade naturally over time. If you have to clean them, then please just use a cloth dampened with a little water.

Everyone’s screen settings are different, so colours may not be exactly the same as how they appear on your screen. We urge people not to get to concerned about exact colour matching.

One of the missions behind MastaPlastas is that there is nothing wrong or ugly about a patch – especially when a bit of foam stuffing or cigarette burn or ink stain is the alternative! If you are applying a patch in the same kind of colour spectrum it is amazing how invisible they become unless you are looking for it.  Sometimes a patch with a design on it in a contrast colour may look even better.

If the patch arrives and you wish to change the colour, our windows on our packaging allow you to take a good look and still send it back to us with the packaging intact. And if you really need it to be an exact match, one of our colours may be perfect or you can paint some leather dye over the top to get it to your exact specifications.

You can only return your leather repair patch in the same state it was delivered, i.e. if you have removed the product from its packaging we can not accept any returns. More details on our returns policy can be found here. Try and use the original mail bag if you can, otherwise ensure the package is well wrapped and sealed.

Our leather repair patches will stick to any leather, suede or synthetic leather surface. Our products have been used on a variety of different things such as, sofas, armchairs, car seats, motorcycle seats, luggage, leather clothing, bar stools, brief cases, saddles, boats, gym benches, kids’ soft-play areas. The sky is the limit. Please let us know if you have found an unusual use for your MastaPlasta – we’d love to hear about it.

All orders from this website are dispatched from the United Kingdom.

Orders on Amazon are sent out from their warehouses around the world.

Once we have processed your order you will receive an email confirming that it has been dispatched. Please view our delivery page here which states how long it will take for your order to arrive.

If the order has been placed, we are unable to change it. But do email us at info@mastaplasta.com just in case we are able to recall it in time. If you choose the wrong colour or size, you can return it as soon as you receive it. Please refer to our return policy here. If you would like to order additional items, please place a new order.

Your invoice will be sent to you by email.

We do accept voucher codes. If you have a valid code and wish to use it on our site then simply introduce the code in your shopping cart or during checkout.

If you are sure that you are using a valid code and it still doesn’t work please contact us on info@mastaplasta.com

We accept all major credit and debit cards and paypal payments.

Yes, we are confident about the transaction security we offer. Paypal payments are made directly via their own website and therefore not processed by us. Credit/Debit card payments are dealt with by Stripe and are fully secure. We do not store any personal information or card data on our servers at any time.

We ship worldwide. For prices per order (regardless of quantity), please visit our Shipping and Delivery Page here.

All our packaging features windows so you can view the patch and colour without damaging the packaging. You can only return your patch in the same state it was delivered ie. if you have removed the product from its packaging we can not accept any returns. More details on our returns policy can be found here. Use the original mail bag if you can, otherwise ensure the package is well wrapped and sealed.

You will receive a confirmation email from us with details of your order and payment information. This means it has gone through and has been received by us ready for processing.

Don’t panic, it may have made its way to your spam folder by accident so have a look in there. If you still can’t find it then please email us on info@mastaplasta.com and we will check our system for you.